RAL currently has 33 volunteer support workers, both male and female, who provide telephone support, face to face support and counselling. Our volunteers are very dedicated to the work and also their own personal development.
RAL Support Workers:
- Are a mix of people from a mix of backgrounds, who wish to support those who suffered abuse.
- Have been professionally trained to a high standard and have learned to listen and support effectively.
- Offer a Person-centred Approach which means that rather than advise you, we will work with you to enable you to find some resolve.
- Will never judge you or your experiences. Will never rush you or force you to talk about anything that you do not wish to explore.
- Receive monthly training and professional supervision.
- Have been cleared by Disclosure Scotland.
- Genuinely want to listen to you and support you in the way that you feel is most appropriate.
- Never break confidentiality.
RAL depends upon the dedication of its volunteer Support Workers to enable to service to reach those who require it. In an average year, over 1000 volunteer hours are spent on the Helplines and over 100 hours are spent in face to face work.
We really cannot praise the dedication of our workers enough.