Sunday, September 05, 2010

“No amount of gifts I would give would ever be enough to say thank you.”


Helplines

Answered by Females

Phone us
0808 8000 123

Answered By Males

Phone us
0808 8000 122

RAL would like your feedback.
If you are a service user, please tell us what you thought of our service.
All feedback is good and we welcome your comments.
If you feel that we could improve something please tell us about that too.
Did you feel listened to?
Did you feel accepted and able to talk about what you wanted to talk about?
Do you feel it helped to talk to a support worker?
Can you be specific in how it helped?
Any further comments you would like to add?
You can add feedback at the bottom of this page

“You’ve been so supportive and someone supporting me empowers me.”

“I’m so glad that I’ve got you…thank you for taking the time to talk to me.”

“Thank you for talking to me. Can I see you again for face to face support?”

“No amount of gifts I would give would ever be enough to say thank you.”

“I don’t know who else to talk to about this…thanks for listening.”

“You’re all that I’ve got…you keep me going.”

“Thanks for calling…thanks for everything…being there.”

“I find it helps a great deal to be able to talk without being judged, to someone that totally understands your feelings. I felt like nobody had listened in the past and I was in a little world of my own. You have taught me to open up and look at myself in a totally different way and for me to see that I’m not to blame. Thank you.”

“I can trust you.”

“Thank you for listening to me…thank you.”

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Our approach is to:

- Listen to you with respect and care
- Give you time and space to explore your feelings
- Respect your confidentiality always
- Work with you to help you find the right way forward for you

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